Read what San Mateo homeowners say about our Sub-zero repair service. Real reviews from real customers who trust us with their premium appliances.
At San Mateo Sub-zero Repair, we take immense pride in the relationships we've built with homeowners throughout the community. Our reputation is built on years of reliable service, technical expertise, and a genuine commitment to customer satisfaction. Every review you read below represents a real experience from a San Mateo resident who trusted us with their valuable Sub-zero appliances.
We understand that choosing an appliance repair service is an important decision. Your Sub-zero refrigerator, freezer, or wine cooler represents a significant investment, and you need a repair provider you can trust completely. These testimonials reflect our dedication to providing exceptional service on every call, from emergency repairs to routine maintenance visits.
What sets our service apart is our unwavering commitment to quality workmanship, transparent pricing, and respectful customer interactions. We don't just fix appliances—we build lasting relationships with our customers. Many of the testimonials below come from repeat customers who have trusted us with multiple repairs over the years, and who recommend us to their friends and neighbors throughout San Mateo.
"Our Sub-zero refrigerator stopped cooling properly on a Friday evening. I called Saturday morning and they had a technician at our home in Baywood by early afternoon. He quickly diagnosed a compressor issue, had the part in his truck, and completed the repair in under two hours. Excellent service and very reasonable pricing. Highly recommend!"
Baywood, San Mateo
October 2024
"We've used this company twice now for our Sub-zero wine cooler. The first time was for a temperature control problem, and most recently for a compressor noise. Both times the technician was professional, knowledgeable, and efficient. They explain everything clearly and don't try to upsell unnecessary services. This is our go-to for any Sub-zero repair needs."
Hillsdale, San Mateo
September 2024
"The ice maker in our Sub-zero refrigerator hadn't worked properly in months. Multiple service calls from another company didn't fix it. I found this company online and decided to give them a try. The technician arrived on time, spent about 20 minutes diagnosing the issue, and had it fixed within the hour. It's been working perfectly for three months now. Should have called them first!"
Downtown San Mateo
August 2024
"I appreciated how thorough the technician was in explaining what was wrong with our refrigerator and what options we had for repair. He didn't pressure us to make a decision on the spot. The repair was completed professionally, and he even gave us some maintenance tips to prevent future issues. Great experience from start to finish."
Hayward Park, San Mateo
October 2024
"Our Sub-zero fridge is 15 years old and developed a cooling problem. I was worried it might not be worth repairing, but the technician assessed it honestly and said it had plenty of life left. He replaced the necessary parts, and the refrigerator has been running like new. Fair pricing and honest advice—exactly what you want in a repair service."
Central San Mateo
September 2024
"Emergency repair on a Sunday for our Sub-zero freezer that completely stopped working. They came out within hours and had it working again that same day. The technician was courteous, clean, and clearly knew what he was doing. Pricing was fair even for emergency weekend service. Very impressed and grateful!"
Aragon, San Mateo
October 2024
"Called about a water leak coming from our Sub-zero refrigerator. They scheduled us for the next day and arrived right on time. The technician identified a clogged drain line, cleared it, and cleaned the area thoroughly. He also checked all the door seals and gave our fridge a complete inspection. Very thorough and professional service."
Beresford, San Mateo
August 2024
"Outstanding service from start to finish. When I called to describe the problem with our Sub-zero, they asked detailed questions and came prepared with the likely parts needed. The diagnosis was spot-on, and the repair was completed in one visit. I've already recommended them to two neighbors who have Sub-zero appliances."
Shoreview, San Mateo
September 2024
"We needed our Sub-zero wine cooler repaired before hosting a dinner party. They worked us into their schedule on short notice and completed the repair the day before our event. The temperature control issue was fixed perfectly, and our wines were properly chilled for our guests. Truly appreciated their flexibility and efficiency."
Central San Mateo
October 2024
"After years of using another repair service, I wish I had found these guys sooner. The difference in expertise is remarkable. They clearly specialize in Sub-zero appliances and know these units inside and out. Fixed a recurring problem that three other technicians couldn't solve. Professional, reliable, and reasonably priced."
Hillsdale, San Mateo
August 2024
"The technician who serviced our Sub-zero refrigerator was extremely knowledgeable and patient in answering all my questions. He took time to explain what caused the problem and how to prevent similar issues in the future. The repair has held up perfectly, and our refrigerator is running more quietly than it has in years."
Baywood, San Mateo
September 2024
"Had them out for a scheduled maintenance visit on our Sub-zero refrigerator. The technician was thorough, professional, and found a small issue that could have become a major problem down the road. He fixed it during the visit and gave us tips for keeping our appliance in top condition. This preventive approach saved us from a potential breakdown."
Hayward Park, San Mateo
October 2024
Reading through these testimonials, you'll notice common themes that define our service philosophy. Customers consistently mention our technical expertise, transparent communication, fair pricing, and respectful treatment of their homes. These aren't accidents—they're the result of a deliberate commitment to excellence that guides every aspect of our business.
Many of our customers mention how impressed they were with our technicians' knowledge of Sub-zero appliances. This expertise comes from years of focused experience and ongoing education about Sub-zero's latest technologies and repair techniques. When you call us, you're getting specialists who work with Sub-zero appliances every day, not general appliance technicians who occasionally encounter these premium units.
Several testimonials highlight how we provide honest assessments and don't pressure customers toward unnecessary repairs. This integrity is fundamental to our business model. We believe that building long-term relationships with San Mateo homeowners is more valuable than maximizing revenue on a single service call. When we tell you a repair is needed, you can trust that assessment completely. When we tell you your older appliance has plenty of life left, that's the truth based on our professional evaluation.
Our customers appreciate that our technicians treat their homes with respect, arrive on time, work efficiently, and clean up thoroughly after completing repairs. These might seem like basic expectations, but they're commitments we take seriously. We understand that allowing a service technician into your home requires trust, and we honor that trust through our professional conduct and respectful behavior.
Multiple testimonials mention our quick response times, including same-day and emergency service. A malfunctioning refrigerator or freezer isn't just an inconvenience—it's a situation that can result in significant food loss and disruption to your household. Our local San Mateo presence and well-stocked service vehicles allow us to respond quickly and complete most repairs during the initial visit.
These testimonials represent just a fraction of the positive feedback we receive from satisfied customers throughout San Mateo. Whether you're dealing with an emergency repair situation or scheduling routine maintenance for your Sub-zero appliances, you can expect the same level of professional service that has earned us these outstanding reviews.
We invite you to become our next satisfied customer. Call us today at (650) 484-4687 to schedule your Sub-zero repair service, or use our convenient online booking system to choose an appointment time that works for your schedule. Experience firsthand why San Mateo homeowners consistently choose us for their Sub-zero appliance repair needs.
Don't let appliance problems disrupt your daily routine or put your food at risk. Contact us today and discover why so many of your neighbors trust us with their valuable Sub-zero appliances. We're ready to provide the same exceptional service that has earned us these glowing testimonials from throughout the San Mateo community.